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TRSUD Participating in Temporary Free Chlorine Conversion


June 4, 2024


To: All TRSUD Water/Sewer Customers:

Tryon Road SUD, in coordination with our water supplier Northeast Texas Municipal Water District, will temporarily change the disinfectant in its treated water from June 6 through July 6, 2024.  This change is a proactive step to ensure year-round water quality.

Disinfection is a critical part of the water treatment process that keeps drinking water free of harmful microorganisms, such as parasites and viruses.  Tryon Road SUD receives and disinfects its water with chloramine disinfectant (chlorine + ammonia).  During the temporary change, Tryon Road SUD will receive water disinfected with chlorine only.  This temporary change helps prepare the pipes for summer when hotter temperatures can increase the potential for bacterial growth.  This is a common water distribution maintenance practice that does not increase the amount of chlorine.  Throughout the process, the water remains safe to drink and continues to meet or surpass all safe drinking water standards. 

Below is the letter sent out by Northeast Texas Municipal Water District to further explain the temporary change:


Dear Residents,

The Northeast Texas Municipal Water District (NETMWD) will be conducting a Free Chlorine Maintenance Conversion throughout the entire water system it serves beginning June 6 through July 3, 2024.

Will be actively participating in this process to ensure the safety and quality of our water.

What is Free Chlorine Maintenance?

Free Chlorine Maintenance is a temporary process where the usual disinfectant, chloramine, is switched to free chlorine.

This is a routine maintenance practice that helps ensure the highest quality of water by cleaning and flushing the

distribution system.

Why is this necessary?

The conversion to free chlorine and the subsequent flushing of the water system helps:

  • Remove biofilm and other organic material from pipes.
  • Enhance the overall effectiveness of the disinfectant.
  • Ensure the water system remains clean and safe year-round.


What to Expect:

  • Increased Flushing: You may notice a higher number of hydrants running during this period. This is part of the

flushing process to move chlorine-disinfected water through the system quickly and efficiently.

  • Water Taste and Odor: Some residents may notice a temporary change in the taste or smell of their water. This is normal and not harmful.
  • Water Safety: The water remains safe to use and drink throughout this process.

Frequently Asked Questions:

  1. Is my water safe to drink during the conversion?
  • Yes, the water remains safe to drink and use.
  1. Why does my water taste or smell different?
  • The temporary change to free chlorine can cause a noticeable chlorine taste or smell. This is normal and will

dissipate after the maintenance is complete


Tryon Road SUD thanks you for your patience during this time.  If you have any other concerns or would like more information about this temporary change, please contact our General Manager, Will Hobbs, at 903-663-1447.




Jennifer Gilbert


Tryon Road SUD