News from TRSUD

         2016 Annual Drinking Water Quality Report

                  Consumer Confidence Report – Tryon Road Special Utility District – (903) 663-1447


This report is a summary of the quality of the water we provide our customers.  The analysis was made by using the data from the most recent U.S. Environmental Protection Agency (EPA) required tests and is presented in the attached pages.  We hope this information helps you become more knowledgeable about what’s in your drinking water.



Our drinking water is obtained from ground and surface water sources.  It comes from the following lake/river/aquifer:  Lake o’ the Pines and Carrizo-Wilcox Aquifer.  The TCEQ has completed a Source Water Susceptibility Assessment for the drinking water sources that we own, as well as for the system from which we purchase water.  This report describes the susceptibility and types of constituents that may come into contact with your drinking water source, based on human activities and natural conditions.  Contact our water system for more information about these reports.



When drinking water meets federal standards, there may not be any health-based benefits to purchasing bottled water or point-of-use devices.  Drinking water, including bottled water, may reasonably be expected to contain at least small amounts of some contaminants.  The presence of contaminants does not necessarily indicate that water posed a health risk.  More information about contaminants and potential health effects can be obtained by calling Environmental Protection Agency’s Safe Drinking Water Hotline (800-426-4791).



Definition:  A physical connection between a safe and an unknown or unsafe water source.  There has been a growing trend over the past years, due to the droughts, for individuals to drill wells for irrigation purposes.  It is our position that individuals have the right to drill private wells.  However, these wells cannot be connected to the public water supply of water.  You cannot have your sprinkler system tied into your well and into the public water supply in any form.  This is a violation of law, and you can be held liable in the event of contamination by means of backflow.  If you have any questions concerning this or other kinds of cross-connections, please contact the TRSUD office.  Remember, it is the job and responsibility of every person to ensure safe drinking water.



Many constituents (such as calcium, sodium or iron) which are often found in drinking water can cause taste, color and odor problems.  The taste and odor constituents are called secondary constituents and are regulated by the State of Texas, not EPA.  These constituents are not causes for health concerns.  Therefore, secondary’s are not required to be reported in this document; but they may greatly affect the appearance and taste of your water.


Este reporte incluy informacion importante sobre el agua para tomar.  Si tiene preguntas o discusiones sobre este reporte en espanol, favor de llamar al tel.  (903) 663-1447 par hablar con una persona bilingue en espanol.


The public is invited to attend the monthly Board of Directors meeting.  The meetings are held at our office, located at 360 Skinner Lane, Longview, Texas 75605.  For more information about the time and date of the meetings, call the Office at (903) 663-1447.  Copies of this report are also available at the Office.



 Some people may be vulnerable to contaminants in drinking water than the general population.  Immuno-compromised persons-such as persons with cancer undergoing chemotherapy, persons who have undergone organ transplants, people with HIV/AIDS or other immune system disorders, some elderly, and infants-can be particularly at risk from infections.  These people should seek advice about drinking water from their health care providers.  EPA/CDC (Centers for Disease Control and Prevention) guidelines on appropriate means to lessen the risk of infection by Cryptosporidium and other microbial contaminants are available from the Safe Drinking Water Hotline (800-426-4791).

Why the water sometimes appears cloudy or milky?

 Cloudy water is often caused by dissolved oxygen being released from the water.  Cold water can hold more oxygen than warm water.  Water saturated with oxygen will release oxygen as it warms or as the pressure is released.  This release makes the water appear milky or cloudy, but it does not affect the safety of the water.  The cloudiness usually will disappear in about 30 seconds.


Water security is a shared responsibility involving water suppliers, wastewater utilities, government, law enforcement and, most importantly, you as a citizen.  Citizens in our District are essential to increase the security eyes and ears in protecting our community.  Be aware of and report any suspicious activity in and around any local water or wastewater utilities.  Be aware of the nature of the incident and location.  Note descriptions of any suspicious vehicles, including color, make, model and license plate numbers.  Also take descriptions of any suspicious individuals, how many, sex, race, clothing, etc.



24 HOUR EMERGENCY NUMBER (903) 663-1447


REGION 5, TYLER, TEXAS (903) 535-5100



2016 Tryon Road Special Utility District Annual Drinking Water Quality Report


Information about Source Water Assessments

The TCEQ completed as assessment of your source water and results indicate that some of your sources are susceptible to certain contaminants.  The sampling requirements for your water system are based on this susceptibility and previous sample data.  Any detection of the contaminants may be found in this Consumer Confidence Report.  For more information on source water assessments and protection efforts at our system, contact Glenn Hobbs, General Manager.

For more information about your source of water, please refer to the Source Water Assessment Viewer available at the following URL:

Further details about sources and source water assessments are available in Drinking Water Watch at the following URL:


Source Water Table

Source Water Name   Type of Water Report Status Location
10- 2000’ N of Plant 5 2000’ N of Plant 5 GW Active 2000 feet north of Plant 5
4- Plant 3 Plant 3 GW Active 1827 Sam Page Rd
5- S of Plant 3 S of Plant 3 GW Active 1000 feet south of Plant 3
6- FM 449   GW Active 3542 FM 449
7- SW of 5 SW of 5 GW Active 2000 feet southwest of Plant 3 private road
8- 10364 US 259 N 10364 US HWY 259 N GW Active 10364 N. HWY 259
9- 10364 US 259 N 10364 US HWY 259 N GW Active 10364 N. HWY 259
NETWSD   SW Active 10364 N. HWY 259


The NETMWD plant at Lake of the Pines,a surface water source, or Tanner plant had no found bactee in 2016. 

The Tanner Plant NTU recorded the highest monthly average NTU of 0.12, and the highest recorded NTU of 0.21, and 100% at or below 0.349.

Coliform Bacteria

Maximum Containment Level Goal Total Coliform Maximum Containment Level Highest No. of Positive Fecal Coliform or E. Coli Maximum Containment Level Total No. of Positive E. Coli or Fecal Coliform Samples Violations

Likely Source of Contamination

0 1 positive monthly sample 2   0 N Naturally present in the environment


Lead and Copper


Action Level Goal (ALG): The level of a contaminant in drinking water below which there is no known or expected risk to health.  ALGs allow for a margin of safety.

Action Level: The concentration of a contaminant which, if exceeded, triggers treatment or other requirements which a water system must follow. 

Lead and Copper Date Sample MCLG Action Level (AL) 90th Percentile # Sites Over AL Units Violations Likely Source of Contamination









Erosion of natural deposits; Leaching from wood; Corrosion of household plumbing systems.

Water Quality Test Results

Definitions: The following tables contain scientific terms and measures, some of which may require explanation.

Avg: Regulatory compliance with some MCLs are based on running annual average of monthly samples.

Maximum Containment Level (MCL): The highest level of a contaminant that is allowed in drinking water.  MCLs are set as close to MCLGs as feasible using the best available treatment technology.

Level 1 Assessment: A Level 1 assessment is a study of the water system to identify potential problems and determine (if possible) why total coliform bacteria have been found in our water system.

Maximum Contaminant Level Goal (MCLG): The level of a contaminant in drinking water below which there is no known or expected risk to health.  MCLGs allow for a margin of safety.

Level 2 Assessment: A Level 2 assessment is a very detailed study of the water system to identify potential problems and determine (if possible) why an E. Coli MCL violation has occurred and/or why total coliform bacteria have been found in our water system on multiple occasions.

Maximum residual disinfectant level (MRDL): The highest level of a disnfectant allowed in drinking water.  There is convincing evidence that addition of a disinfectant is necessary for control of microbial contaminants.

Maximum residual disinfectant level goal (MRDLG): The level of a drinking water disinfectant below which there is no known or expected risk to health.  MRDLGs do not reflect the benefitsof the use of disinfectants to control microbial contaminants.

MFL: million fibers per liter (a measure of asbestos)

na: not applicable

mrem: millirems per year (a measure of radiation absorbed by the body)

NTU: nephelometric turbidity units (a measure of turbidity)

pCi/L: picocuries per liter (a measure of radioactivity)

ppb: microgram per liter or parts per billion- or one ounce in 7,350,000 gallons of water

ppm: milligrams per liter or parts per million- or one ounce in 7,350 gallons of water

Treatment Technique (TT): A required process intended to reduce the level of a contaminant in drinking water

ppt: parts per trillion or nanograms per liter (ng/L)

ppq: parts per quadrillion or pictograms per liter (pg/L) 


Regulated Contaminants

Disinfectants and Disinfection By-products Collection Date

Highest Level Detected

Range of Levels Detected MCLG MCL Units Violations Likely Source of Contamination

Haloacetic Acids





No goal for the total




By-product of drinking water disinfectant

Total Trihalomethanes





No goal for the total




By-product of drinking water disinfectant

Inorganic Contaminants

Collection Date

Highest Level Detected

Range of Levels Detected MCLG MCL Units Violations Likely Source of Contamination









Discharge of drilling wastes; Discharge from metal refineries; Erosion of natural deposits









Discharge from plastic and fertilizer factories; Discharge from steel/ metal factories.









Erosion of natural deposits; Water additive which promotes strong teeth; Discharge from fertilizer and aluminum factories.


(measured as nitrogen)








Runoff from fertilizer use; Leaching from septic tanks, sewage; Erosion of natural deposits.


(measured as nitrogen)

11/24/2015 0.021 0-0.021 1 1 ppm N Runoff from fertilizer use; Leaching from septic tanks, sewer; Erosion of natural deposits
Radioactive Contaminants Collection Date Highest Level Detected Range of Levels Detected MCLG MCL Units Violation Likely Source of Contamination
Beta/photon emitters 2016 5.3 4.4-5.3 0 50 pCi/L* N Decay of natural and man-made deposits

*Epa considers 50 pCi/L to be the level of concern for beta particles.

Combined Radium 226/228 2016 1.5 1.5-1.5 0 5 pCi/L N Erosion of natural deposits.




(903) 663-1447




To: All TRSUD Water/Sewer Customers:

At its December 15, 2016 meeting, your Board of Directors approved the 2017 Operating and Capital Budgets.  The Board and Staff started in August 2016 in planning for the 2017 Budget.  The Board of Directors addressed a multitude of issues in considering the adoption of the 2017 Budget.  Listed below are some of the issues addressed by the Board:

  1. Provide additional water for an emergency conditions.
  2. Increase the reliability of the water system through financed capital improvement projects.
  3. Prepare for the planned refinancing of construction bonds associated with our Northeast Texas Municipal Water District (Lake O'the Pines) water supply.
  4. Address the expansion of Hawkins Parkway and Tryon Road intersection and the southward expansion of Tryon Road to Loop 281 and the unexpected costs of relocating the water lines.
  5. Enhance the Water Districts' financial viability.

Upon discussion of these items mentioned above the Board decided to adopt a new rate schedule and meter fees for the year 2017.  These will be listed below.

The District is experiencing continuing growth throughout its service area and the need to plan for this growth is ongoing.  Some of the projects that the District are planning for this year are as follows:

  1. Completion of Pump Station 6 to allow for more dependable transfer of water between Pump Station 5 and Pump Station 2.  This will include a standby generator capable of powering the pump station in the event of power failure.  
  2. Completion of 8 inch water main on Tryon Road from Hawkins Parkway to Loop 281.
  3. Engineering on emergency water supply line from Plant 5 to Plant 6
  4. Complete Big Woods Road 6 inch water line loop
  5. Installation of fire hydrants in various locations.  Check with your Insurance Agent for possible benefit.
  6. Continued participation with Northeast Texas Muncipal Water District for future water supply.

Listed below are some of our accomplishments for the year 2016:

  1. Completed purchase of property on FM 2751 (Airline Road) for Plant 6
  2. Completed the 8-inch water main down Tryon Road for the first phase of Hawkins Parkway and Tryon Road Expansion.
  3. Expansion of 8 inch water mains on Skinner Ln., FM 2879 (Alpine Road), 6 inch water line on Big Woods Road.
  4. Upgraded Pump Station 5 and Pump Station 3 with new 15,000 gallon pressure tanks at each location.  These upgrades were mandated by the State Regulatory Agency for Compliance.
  5. Completion of a new 240,000 gallon ground storage tank at Pump Station 2.
  6. Participation with Northeast Texas Muncipal Water District on projects to enhance our water supply.

All of these improvements to our District translates into a more reliable water system.  We now have standby generators at our 3 largest pump stations and a portable generator that can support our 2 smaller pump stations.  We had several power outages during the past few years and due to the generators we had no interruption of water service to our customers.  These improvements also enabled the District to hae a more dependable water supply and infrastructure to support emergency water flows if needed.  

In 2016 the District saw a modest growth in its service area.  We saw our growth mostly in the residential area.  We expect continued growth in 2017 with new development on US Hwy 259, new residential development throughout the District, and continuing development on Hawkins Parkway.  Developers aid in the growth of our District by means of paying Capital Contribution Fees and contributing the necessary water/sewer lines necessary to provide service to their development at their cost.  All of this growth translates into new revenues for the District and helps in maintaining our water and sewer rates at the current level or with minimal increases to all of our customers.

Sewer Users: There will be no increase in sewer rates for 2017.  TRSUD now has standby generators at all of the lift stations in the event of power outage.  The District also experienced a rate increase for the City of Longview for the waste water they receive from the District.  The Board of Directors decided that there was no need in raising the sewer rates to our customers and still be able to maintain a healthy Sewer Maintenance reserve account.

The Board and Staff of the District appreciates the continued support of you, our customers.  Over the last fifty years the rates you have paid has enabled the District to fund the necessary capital improvement projects (some listed above) that were necessary to provide the water infrastructure for reliable water service within our District.  This is most apparent in the fact that we have not had to ration water since 1998.  It is the District's commitment to provide adequate water and sewer service to our customers as efficiently and as cost effectively as possible.  If any of you wish to discuss the ongoing operations and plans for the water system, please contact General Manager Glenn Hobbs at the office, 903-663-1447.

Note: For Calculations a 5/8 by 3/4 meter equals 1 meter equivalent

Meter Size              Current Min.                           New Min.

5/8 by 3/4                   25.00                                     26.00

1 inch                           43.75                                     45.50

1.5=5 EQ                     125.00                                   130.00

2= 9 EQ                       225.00                                  234.00

3=18 EQ                      450.00                                  468.00  

4=30 EQ                      750.00                                  780.00

6=50 EQ                     1250.00                                 1300.00

8=80 EQ                     2000.00                                2080.00

Existing Rate                                               New Rate

Steps      Gallons    Rate per K                       Steps    Gallons      Rates per K

   1               5k           $4.80                                1           5k                 $4.94

   2              15k          $5.25                                 2          15k                $5.41

   3              20k          $6.53                                3           20k               $6.73

   4              20k          $7.95                                4           20k              $8.19

   5              20k          $9.32                                5            20k              $9.60

   6        Remainder   $11.60                               6       Remainder      $11.95