News from TRSUD

To: All TRSUD Water/Sewer Customers

At its December 18, 2017 meeting, your Board of Directors approved the 2018 Operating and Capital Budgets.  The Board and Staff started in August 2017 in planning for the 2018 Budget.  The Board of Directors addressed a multitude of issues in considering the adoption of the 2018 Budget.  Listed below are some of the issues addressed by the Board:

  1. Provide water during emergency conditions
  2. Increase the reliability of the water system through financed capital improvement projects.
  3. Prepare for the future payments of the refinanced construction bonds associated with our Northeast Texas Municipal Water Distrtict (Lake O' the Pines) water supply.
  4. Address future southward widening of Tryon Road to Loop 281
  5. Enhance the Water Districts' financial viability

Upon discussion of these items mentioned above the Board decided to adopt a new rate schedule and meter fees for the year 2018.  They are below

The District is experiencing continuing growth throughout its service area and the need to plan for this growth is ongoing.  Some of the projects that the District are planning for the 2018 year are as follows:

  1. Final completion of Pump Station 6 to allow for more dependable transfer of water between Pump Station 5 and Pump Station 2.  This will include a standby generator capable of powering the pump station in the event of power failure. 
  2. Construct an 8 inch water main along Tryon Road from Hawkins Parkway to near Loop 281
  3. Engineering on emergency water supply line from Pump Station 5 to Pump Station 6 to deliver water from NETMWD to Pump Station 6
  4. Construct the Big Woods Road 6 inch water line loop connecting two dead end water mains
  5. Complete the loop of 8 inch water main down Judson Road from Fm 1844 to Tryon Road
  6. Construct 8 inch water main from the Reserve Apartments to the Woodlands Addition to provide a loop line for better water service for the Woodlands and Airline Road customers.
  7. Completion of electrical controls at Pump Station 4 (Honeysuckle Pump Station) and installation of stand-by generator for power outages
  8. Installation of fire hydrants in various locations.  Check with your Insurance Agent for possible benefit
  9. Continued participation with Northeast Texas Municipal Water District for water supply

Listed below are some of our accomplishments for the year 2017:

  1. Secured a 1.2 million dollar loan from Austin Bank to complete Pump Station 6 and other capital improvement projects
  2. Completed the refinancing of the construction bonds associated with our NETMWD (Lake O' the Pines) water supply to take advantage of historically low interest rates.
  3. Partial completion of Plant 6 (approximately 95% complete)
  4. Completed the engineering for the 8-inch water main down Tryon Road from Hawkins Parkway to Loop 281.
  5.   Engineering and design of 8 inch water main down Judson Road from FM 1844 to Tryon Road.
  6. Engineering and design of the emergency water supply line from Plant 5 to Plant 6
  7. Upgraded Pump Station 5 electrical controls for more efficient control and monitoring of the Pump Station
  8. Upgraded electrical controls at Pump Station 4 (Honeysuckle Pump Station) When completed Honeysuckle Farms and Honeysuckle Gardens should see a more constant pressure with less pressure fluctuations.
  9. Participation with Northeast Texas Municipal Water District partners on projects to enhance our water supply and water quality

All of these improvements to our District translates into a more reliable water system.  We now have standby generators at our 3 largest pump stations and a portable generator that can support our 2 smaller pump stations.  We had several power outages during the past few years and due to the generators we had no interruption of water service to our customers.  These improvements contribute to a more dependable water supply to support emergency water flows if needed

In 2017 the District saw a modest growth within its service area.  We saw our growth mostly in the residential customers.  We expect continued growth in 2018 with new development on US HWY 259, new residential development throughout the District, and continuing development on Hawkins Parkway.  Developers aid in the growth of our District by means of paying Capital Contribution Fees and contributing the necessary water/sewer lines necessary to provide service to their development at their cost.  All of this growth translates into new revenues for the District and helps in maintaining our water and sewer rates at the current level or with minimal increases to all of our customers.

Sewer Users: There will be no increase in sewer rates for 2018.  TRSUD now has standby generators at all of the lift stations in the event of power outage.  The District also experienced a rate increase from the City of Longview for the waste water they receive from the District.  The Board of Directors decided that there was no need in raising the sewer rates to our customers and still be able to maintain a healthy Sewer Maintenance reserve account.

The Board and Staff of the District appreciates the continued support of you, our customers.  Your support has enabled the District to fund our daily operations and capital improvement projects (some listed above) that were necessary to provide the water infrastructure for reliable water service within our District.  This is most apparent in the fact that we have not had to ration water since 1998.  It is the Districts' commitment to provide adequate waer and sewer service to our customers as efficiently and as cost effectively as possible.  If any of you wish to discuss the ongoing operations and plans for the water system, please contact General Manager Glenn Hobbs at the office, 903-663-1447.  

Note: For calculations a 5/8 by 3/4 meter equals 1 meter equivalent

Meter Size                                   Current Min.                                New Min.

5/8 by 3/4                                    26.00                                             27.00

1 inch                                             45.50                                              47.25

1.5 inch (5 ME)                            130.00                                            135.00

2 inch (9 ME)                               234.00                                            243.00

3 inch (18 ME)                              468.00                                            486.00

4 inch (30 ME)                             780.00                                            810.00

6 inch (50 ME)                             1300.00                                           1350.00

8 inch (80 ME)                             2080.00                                          2160.00


Existing Rate                                                                   New Rate

Steps         Gallons       Rate per K                            Steps            Gallons         Rates per K

 1                 5k                 $4.94                                     1                       5k               $5.09 

 2                 15k               $5.41                                     2                      15k              $5.57

3                  20k              $6.73                                     3                      20k             $6.93

4                  20k              $8.19                                     4                       20k            $8.44

5                  20k              $9.60                                     5                       20k            $9.89

6            Remainder       $11.95                                    6                 Remainder    $12.31

Step 1 for Larger Meters will be based on ME times 5k (2"=9ME*5k=45k)


New Meter:

Capital Buy In Fee*               $1822.00

Tap and Meter Fee (1")         $1600.00

Deposit                                     $100.00

Admin.                                     $25.00

Total                                         $3547.00

*Based on Meter Equivalents


 2016 Annual Drinking Water Quality Report

                  Consumer Confidence Report – Tryon Road Special Utility District – (903) 663-1447


This report is a summary of the quality of the water we provide our customers.  The analysis was made by using the data from the most recent U.S. Environmental Protection Agency (EPA) required tests and is presented in the attached pages.  We hope this information helps you become more knowledgeable about what’s in your drinking water.


Our drinking water is obtained from ground and surface water sources.  It comes from the following lake/river/aquifer:  Lake o’ the Pines and Carrizo-Wilcox Aquifer.  The TCEQ has completed a Source Water Susceptibility Assessment for the drinking water sources that we own, as well as for the system from which we purchase water.  This report describes the susceptibility and types of constituents that may come into contact with your drinking water source, based on human activities and natural conditions.  Contact our water system for more information about these reports.


When drinking water meets federal standards, there may not be any health-based benefits to purchasing bottled water or point-of-use devices.  Drinking water, including bottled water, may reasonably be expected to contain at least small amounts of some contaminants.  The presence of contaminants does not necessarily indicate that water posed a health risk.  More information about contaminants and potential health effects can be obtained by calling Environmental Protection Agency’s Safe Drinking Water Hotline (800-426-4791).


Definition:  A physical connection between a safe and an unknown or unsafe water source.  There has been a growing trend over the past years, due to the droughts, for individuals to drill wells for irrigation purposes.  It is our position that individuals have the right to drill private wells.  However, these wells cannot be connected to the public water supply of water.  You cannot have your sprinkler system tied into your well and into the public water supply in any form.  This is a violation of law, and you can be held liable in the event of contamination by means of backflow.  If you have any questions concerning this or other kinds of cross-connections, please contact the TRSUD office.  Remember, it is the job and responsibility of every person to ensure safe drinking water.


Many constituents (such as calcium, sodium or iron) which are often found in drinking water can cause taste, color and odor problems.  The taste and odor constituents are called secondary constituents and are regulated by the State of Texas, not EPA.  These constituents are not causes for health concerns.  Therefore, secondary’s are not required to be reported in this document; but they may greatly affect the appearance and taste of your water.


Este reporte incluy informacion importante sobre el agua para tomar.  Si tiene preguntas o discusiones sobre este reporte en espanol, favor de llamar al tel.  (903) 663-1447 par hablar con una persona bilingue en espanol.


The public is invited to attend the monthly Board of Directors meeting.  The meetings are held at our office, located at 360 Skinner Lane, Longview, Texas 75605.  For more information about the time and date of the meetings, call the Office at (903) 663-1447.  Copies of this report are also available at the Office.


 Some people may be vulnerable to contaminants in drinking water than the general population.  Immuno-compromised persons-such as persons with cancer undergoing chemotherapy, persons who have undergone organ transplants, people with HIV/AIDS or other immune system disorders, some elderly, and infants-can be particularly at risk from infections.  These people should seek advice about drinking water from their health care providers.  EPA/CDC (Centers for Disease Control and Prevention) guidelines on appropriate means to lessen the risk of infection by Cryptosporidium and other microbial contaminants are available from the Safe Drinking Water Hotline (800-426-4791).

Why does the water sometimes appear cloudy or milky?

Cloudy water is often caused by dissolved oxygen being released from the water.  Cold water can hold more oxygen than warm water.  Water saturated with oxygen will release oxygen as it warms or as the pressure is released.  This release makes the water appear milky or cloudy, but it does not affect the safety of the water.  The cloudiness usually will disappear in about 30 seconds.


Water security is a shared responsibility involving water suppliers, wastewater utilities, government, law enforcement and, most importantly, you as a citizen.  Citizens in our District are essential to increase the security eyes and ears in protecting our community.  Be aware of and report any suspicious activity in and around any local water or wastewater utilities.  Be aware of the nature of the incident and location.  Note descriptions of any suspicious vehicles, including color, make, model and license plate numbers.  Also take descriptions of any suspicious individuals, how many, sex, race, clothing, etc.



24 HOUR EMERGENCY NUMBER (903) 663-1447


REGION 5, TYLER, TEXAS (903) 535-5100


2016 Tryon Road Special Utility District Annual Drinking Water Quality Report

Information about Source Water Assessments

The TCEQ completed as assessment of your source water and results indicate that some of your sources are susceptible to certain contaminants.  The sampling requirements for your water system are based on this susceptibility and previous sample data.  Any detection of the contaminants may be found in this Consumer Confidence Report.  For more information on source water assessments and protection efforts at our system, contact Glenn Hobbs, General Manager.

For more information about your source of water, please refer to the Source Water Assessment Viewer available at the following URL:

Further details about sources and source water assessments are available in Drinking Water Watch at the following URL:

Source Water Table

Source Water Name   Type of Water Report Status Location
10- 2000’ N of Plant 5 2000’ N of Plant 5 GW Active 2000 feet north of Plant 5
4- Plant 3 Plant 3 GW Active 1827 Sam Page Rd
5- S of Plant 3 S of Plant 3 GW Active 1000 feet south of Plant 3
6- FM 449   GW Active 3542 FM 449
7- SW of 5 SW of 5 GW Active 2000 feet southwest of Plant 3 private road
8- 10364 US 259 N 10364 US HWY 259 N GW Active 10364 N. HWY 259
9- 10364 US 259 N 10364 US HWY 259 N GW Active 10364 N. HWY 259
NETWSD   SW Active 10364 N. HWY 259

The NETMWD plant at Lake of the Pines, a surface water source, or Tanner plant had no found bactee in 2016. 

The Tanner Plant NTU recorded the highest monthly average NTU of 0.12, and the highest recorded NTU of 0.21, and 100% at or below 0.349.

Coliform Bacteria

Maximum Containment Level Goal Total Coliform Maximum Containment Level Highest No. of Positive Fecal Coliform or E. Coli Maximum Containment Level Total No. of Positive E. Coli or Fecal Coliform Samples Violations

Likely Source of Contamination

0 1 positive monthly sample 2   0 N Naturally present in the environment

Lead and Copper


Action Level Goal (ALG): The level of a contaminant in drinking water below which there is no known or expected risk to health.  ALGs allow for a margin of safety.

Action Level: The concentration of a contaminant which, if exceeded, triggers treatment or other requirements which a water system must follow. 

Lead and Copper Date Sample MCLG Action Level (AL) 90th Percentile # Sites Over AL Units Violations Likely Source of Contamination









Erosion of natural deposits; Leaching from wood; Corrosion of household plumbing systems.

Water Quality Test Results

Definitions: The following tables contain scientific terms and measures, some of which may require explanation.

Avg: Regulatory compliance with some MCLs are based on running annual average of monthly samples.

Maximum Containment Level (MCL): The highest level of a contaminant that is allowed in drinking water.  MCLs are set as close to MCLGs as feasible using the best available treatment technology.

Level 1 Assessment: A Level 1 assessment is a study of the water system to identify potential problems and determine (if possible) why total coliform bacteria have been found in our water system.

Maximum Contaminant Level Goal (MCLG): The level of a contaminant in drinking water below which there is no known or expected risk to health.  MCLGs allow for a margin of safety.

Level 2 Assessment: A Level 2 assessment is a very detailed study of the water system to identify potential problems and determine (if possible) why an E. Coli MCL violation has occurred and/or why total coliform bacteria have been found in our water system on multiple occasions.

Maximum residual disinfectant level (MRDL): The highest level of a disnfectant allowed in drinking water.  There is convincing evidence that addition of a disinfectant is necessary for control of microbial contaminants.

Maximum residual disinfectant level goal (MRDLG): The level of a drinking water disinfectant below which there is no known or expected risk to health.  MRDLGs do not reflect the benefitsof the use of disinfectants to control microbial contaminants.

MFL: million fibers per liter (a measure of asbestos)

na: not applicable

mrem: millirems per year (a measure of radiation absorbed by the body)

NTU: nephelometric turbidity units (a measure of turbidity)

pCi/L: picocuries per liter (a measure of radioactivity)

ppb: microgram per liter or parts per billion- or one ounce in 7,350,000 gallons of water

ppm: milligrams per liter or parts per million- or one ounce in 7,350 gallons of water

Treatment Technique (TT): A required process intended to reduce the level of a contaminant in drinking water

ppt: parts per trillion or nanograms per liter (ng/L)

ppq: parts per quadrillion or pictograms per liter (pg/L)

Regulated Contaminants

Disinfectants and Disinfection By-products Collection Date

Highest Level Detected

Range of Levels Detected MCLG MCL Units Violations Likely Source of Contamination

Haloacetic Acids





No goal for the total




By-product of drinking water disinfectant

Total Trihalomethanes





No goal for the total




By-product of drinking water disinfectant

Inorganic Contaminants

Collection Date

Highest Level Detected

Range of Levels Detected MCLG MCL Units Violations Likely Source of Contamination









Discharge of drilling wastes; Discharge from metal refineries; Erosion of natural deposits









Discharge from plastic and fertilizer factories; Discharge from steel/ metal factories.









Erosion of natural deposits; Water additive which promotes strong teeth; Discharge from fertilizer and aluminum factories.


(measured as nitrogen)








Runoff from fertilizer use; Leaching from septic tanks, sewage; Erosion of natural deposits.


(measured as nitrogen)

11/24/2015 0.021 0-0.021 1 1 ppm N Runoff from fertilizer use; Leaching from septic tanks, sewer; Erosion of natural deposits
Radioactive Contaminants Collection Date Highest Level Detected Range of Levels Detected MCLG MCL Units Violation Likely Source of Contamination
Beta/photon emitters 2016 5.3 4.4-5.3 0 50 pCi/L* N Decay of natural and man-made deposits

*EPA considers 50 pCi/L to be the level of concern for beta particles.

Combined Radium 226/228 2016 1.5 1.5-1.5 0 5 pCi/L N Erosion of natural deposits.

Tryon Road Special Utility District
360 Skinner Lane
Longview, Texas 75605
(903) 663-1447